Openbank, the digital banking arm of Grupo Santander, has reported reaching 110,000 customers in Mexico within four months of its launch. This growth signifies a strong demand among Mexicans for digital financial services that are accessible and secure. Since its February debut, Openbank has attracted over EUR 60 million in customer deposits, highlighting user trust in the bank’s offerings.
Matías Núñez Castro, CEO of Openbank Mexico, highlighted the range of digital products available: “Openbank provides a complete range of fully digital products, from the Open Light and Open+ Debit Accounts with a fixed annual return of 10%, to the Open Credit Card, which offers 3% cashback and enables users to finance online purchases over three months interest free.” He also emphasized enhancements in security with new protections for online credit card purchases.
The bank has introduced features such as an intelligent assistant and a customer service chatbot to improve customer interaction. Looking ahead, Openbank plans to expand its product offerings by introducing insurance and personal loans to further develop its digital services in Mexico.
